In our discussion, we will explore various factors that influenced the end-user experience when using Zoom®.

Simultaneously, collaboration tools like Zoom® have gained utmost importance in facilitating seamless teamwork from any location. In this context, services such as AppStream 2.0 had become indispensable for ensuring their success in managing remote teams effectively. In the post-pandemic landscape, our customer had transitioned to a hybrid work model, where working from home plays a significant role in the office operations. For further details, please refer to this link. Post this, it sends the data via an encrypted channel to the streaming instance in a secure manner. Upon initiating a video conference from an AppStream 2.0 session, the platform first compresses the webcam video and microphone audio inputs locally. This functionality empowers users to engage in AV conferences using their local webcam within the AppStream 2.0 streaming environment. Overview of solutionĪppStream 2.0 facilitates real-time AV support by redirecting the local webcam video input to streaming sessions. In this blog, we will delve into a similar scenario in one of our global customers in ITS vertical that wanted to utilize Zoom® collaboration tool with audio-video capabilities within the Amazon AppStream2.0 environment. It can be mitigated by adhering to key recommendations and best practices that can significantly streamline the operations related to AppStream 2.0 environment. Customers using Amazon AppStream 2.0 frequently encounter end user experience challenges while using collaboration tools like Zoom®.

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